Parity
Business challenge
Improve productivity and profitability by maximising IT performance and minimising costs
The solution
Establish an outsourcing relationship that is based on continuous service and cost improvement
Services
Desktop and network support services
Managed availability for the datacentre
Service desk
Remote monitoring
Asset management
Build management
Security and storage consultancy
Problem, change and incident management
New technology roll-outs and project management
Supply chain services
Managed availability for the datacentre
Service desk
Remote monitoring
Asset management
Build management
Security and storage consultancy
Problem, change and incident management
New technology roll-outs and project management
Supply chain services
New managed service reduces Parity’s IT costs by 50 per cent and increases business agility
Poor IT performance can significantly impact an organisation’s productivity and profitability. When Parity awarded a new IT outsourcing contract, it not only wanted to ensure continuous service improvement but also reduce costs.
To achieve both of these goals, the company signed a five-year managed services contract with Computacenter Services, which includes datacentre hosting, remote monitoring and desktop support services across 10 Parity sties.
As a result of the partnership, Parity has not only saved 50 per cent on its IT costs, but also improved productivity and competitive advantage.
With the help of Computacenter and the rollout of a pioneering workforce management solution, NTL has improved the efficiency of its engineers, reduced overheads and improved customer service.
European legislation means that businesses need to take even greater care when disposing of redundant IT equipment.
Our
audio-visual division offers a highly focused and specialist requisition & management
service, that delivers the very best in AV presentation systems.
At Computacenter we can fulfil all of your consumables requirements. We manage small orders through to a large-scale, fully managed consumables service, with most orders delivered on a next-day service.